Questions and answers

It is a marriage platform for practicing Muslims in Bangladesh and abroad. You write a biodata, search for someone suitable, and send a proposal. Families stay involved from the beginning, and your photos and contact details stay private until you decide to share them.

No. There is no swiping, no public likes, and no open chat with strangers. You can only talk to someone after a proposal is accepted — and for a sister, after her guardian knows about it. The whole site is built for marriage, not for casual conversation.

Any adult Muslim who is genuinely looking to marry — in Bangladesh or living abroad. Both men and women, whether never married, divorced or widowed. A guardian can also join to help a family member.

The platform is built around Islamic marriage, but nobody is tested or graded on how religious they are. You write honestly about your own practice — prayer, hijab or beard, and so on — and others decide what matters to them. We never score anyone on religiousness.

You must be an adult to use PobitroBondhon. A biodata with a date of birth below the legal marriage age is not accepted, and our reviewers check this before anything is published.

Yes. Making an account, writing your biodata, searching, and replying to any proposal you receive are all free, and replying stays free on every plan. Paid plans only raise how much you can do yourself — like how many proposals you can send each month.

Confirm your email and phone number, then fill in your biodata step by step. Sisters also need to add a guardian. Once your biodata is complete enough and a reviewer approves it, you can start searching and sending proposals.

Go to the biodata builder and fill the sections one by one — personal details, family, education and work, religious practice, and what you are looking for. It saves as you type, so you can stop and come back whenever you like.

Yes. A real person reads every biodata before it is published the first time. This usually takes a short while, and you will be told when it is done. We do this so the people you meet here have also been looked at by someone.

Usually something small — a phone number or email written inside the text, an unclear answer, a photo that does not meet the rules, or details that do not match each other. The reviewer always writes the reason, so you will know exactly what to fix.

Open the builder, change what the reviewer mentioned, and submit again. You do not lose anything you wrote, and there is no limit on how many times you may correct it.

It shows how much of your biodata you have filled in. You need a reasonably complete biodata before you can submit it for approval, and a fuller one simply helps families understand you better.

Yes, as long as you are an adult and genuinely looking to marry. Just write your situation honestly — many families are specifically looking for someone still studying.

Yes, families often do this together. But the account must belong to the person getting married, and the phone number and email should be ones they can actually reach. Decisions about proposals have to be theirs.

Yes. You can hide it any time and nobody will find you in search. Your information stays safe, and you can bring it back whenever you are ready.

Because this is how marriage is meant to happen in Islam — with the family present, not behind their back. A sister’s biodata is published only after her guardian is confirmed, and he is kept in the loop when a proposal moves forward.

Normally your father, and if that is not possible then a brother, uncle or another close male relative who is responsible for you in the family — the same person who would be your wali at the marriage itself.

You add his name, relationship and phone number. He confirms it from his own phone, so the link is proved by him and not just claimed by you. Until he confirms, a sister’s biodata is not published.

No. Nobody browsing the site can see it. A guardian’s contact details are never shown to other members and are never part of any paid plan — that is not something money can buy here.

He is told when a proposal reaches the serious stage, and for a sister the conversation does not open until he has acknowledged it. Day-to-day browsing is still yours — he is not reading over your shoulder.

No. A guardian account is always free. He can confirm the link, see what he needs to see, and take part in a marriage discussion without ever paying.

It is not required for brothers to publish a biodata. You are still very welcome to involve your family, and many do.

They show what has actually been checked about an account: email confirmed, phone confirmed, guardian confirmed, national ID checked, and a selfie checked. Each badge means that one specific thing was done — nothing more.

A confirmed phone number makes it much harder for one person to create many fake accounts, and it is how we reach you about anything important. Every published biodata needs one.

So that you can get back into your account if you ever lose your password, and so that notices about your proposals actually reach you.

A trained reviewer looks at it only to confirm you are who you say you are. Your NID number is never shown to other members, and the document images are destroyed once the decision is made — kept only as long as the check needs them.

It helps confirm that the person holding the ID is the same person using the account. Like the ID, the selfie is for the reviewer only — other members never see it.

It means all of the checks are done for that account: email, phone, national ID, selfie, and — where a guardian is required — a confirmed guardian as well. It is the highest level we show.

No, and please read this carefully. Verification confirms identity — that this is a real person with real documents. It says nothing about their character, their honesty about family or income, or whether they will be a good spouse. Please still ask questions, involve your family, and make your own enquiries.

Yes. Email and phone confirmation are needed to publish a biodata; the national ID check is optional. Without it you simply show a lower verification level, and some families do prefer the higher one.

A paid plan can put your case earlier in the queue, so it is looked at sooner. It cannot change the requirements and it cannot change the answer. Everyone has to meet exactly the same standard.

No. Your real name is not shown while people are browsing or searching. Members see your Biodata ID and the details you chose to share. Your name is revealed later, when a proposal has been accepted on both sides.

No. Your phone number is never shown in search, never on your biodata, and it is not part of any paid plan. Nobody can buy it.

No. We use your email to reach you, and that is all. It is not part of your biodata and is never shared with other members.

No. Others see only your district and country — never your street, house or full address. That stays private even after a proposal is accepted, until you choose to share it yourself.

Broad things that help someone decide whether to approach you: your Biodata ID, age, district and country, marital status, education and profession in general terms, and your verification level. Not your name, not your photos, not your contact details.

Use the filters — age, district, marital status, education, profession and religious practice. You can combine as many as you like, and the results update as you change them.

If you look for the same thing often, save it and give it a name. You can run it again with one tap, and you can be told when someone new matches it.

It compares what you said you are looking for with what the other person wrote about themselves. It is a rough guide to help you shortlist — not a judgement about anybody, and not a score of how religious someone is.

Preferred is nice to have. Must Have matters a lot to you. Deal Breaker means you do not want to see anyone who fails it at all. Use Deal Breaker sparingly — each one makes your results smaller.

It quietly saves a biodata so you can find it again and talk it over with your family. The other person is not told.

Yes. Hiding it removes it from your results without telling them anything. It is the gentle option when someone is simply not suitable.

Open the biodata and send a proposal with a short, respectful message. Say who you are and why you think it may be suitable — that helps far more than a one-word message.

Yes. Every member can send proposals on the free plan. A paid plan only raises how many you may send in a month — it never gives anyone a better chance of being accepted.

No, never. Replying to a proposal someone sent you is free on every plan, including the free one. We will not put a reply behind a payment.

You are told, politely, and that is the end of it. You cannot send that person another proposal for 90 days. It is not a punishment — it keeps a no from turning into pressure.

Yes, as long as it has not been accepted yet. After withdrawing, you will need to wait 30 days before sending to that person again.

No. You can decline without any reason at all, and nothing is sent to them except that you declined. You never owe anyone an explanation.

A private marriage discussion opens between you, with the guardian included where that applies. This is the point where names and further details are shared, so the families can take it forward properly.

On the free plan, 1 in a rolling 30 days. Plus raises this to 5 and Premium to 10. There is also an overall ceiling that no amount of money raises — sending to everybody is not what this platform is for.

No. There is no open inbox here. A conversation only opens after a proposal has been accepted by both sides, which is what keeps this place free of unwanted messages.

It is the private space that opens once both sides have accepted. It is meant for the serious questions families need to settle — expectations, living arrangements, timing — not for chatting.

For a sister, yes — her guardian is included, and that is the point. Nobody is being watched for its own sake; it is simply how a marriage conversation is meant to happen, with the family present.

No. Accepting opens a conversation on the platform — it does not hand over your number or address. You share those yourself, when you and your family are ready.

That is your decision and your family’s. But please be slow about it. Inside the platform there is a record and a way to report trouble; once you move to a personal number, neither of those helps you any more.

Three: Free, Plus and Premium. Free lets you do everything essential. Plus and Premium raise how many proposals and photo requests you may send each month, and add conveniences like advanced filters and instant alerts.

You cannot yet. Paid membership is not switched on — there is no payment step anywhere on the site at the moment, so everybody is on the free plan. We would rather tell you that plainly than show you a button that does nothing.

When paid membership opens: bKash and cards inside Bangladesh, and card payments (plus Apple Pay and Google Pay) from abroad. Prices will be shown in taka for Bangladesh and in dollars or pounds for members overseas, so nobody has to work out an exchange rate.

Someone’s phone number, their real name, their NID, a guardian’s contact details, a guaranteed look at anyone’s photos, verification approval, or gentler treatment if you are reported. Those belong to other people, and they are not ours to sell.

Extra proposal credits are planned, but like the plans themselves they are not on sale yet. Even when they are, there will still be an overall monthly ceiling that credits cannot pass.

Nothing has been sold yet, so there is nothing to refund today. Our refund policy is published under the legal pages and is worth reading before paid membership opens.

Yes. When paid membership opens you will be able to cancel whenever you want, and you will keep what you paid for until the end of the period you already paid.

We cannot promise that, and we will not. Every biodata is read by a person before it is published and we check phone numbers, IDs and guardians — which stops a great deal. But no platform anywhere can be certain about everybody, so please keep your own judgement switched on and involve your family.

Do not send anything, and report them straight away. A genuine proposal never starts with a request for money — not for a visa, not for a sick relative, not for a business. Block them, keep the messages, and tell us. This is the most common trick anywhere, and it works by making you feel rushed.

There is a report link on a biodata and inside a discussion. Tell us what happened in your own words. A real person reviews every report — these decisions are never left to a machine.

Our team reviews it and decides — that can mean a warning, limits on the account, or removal. We will not share the details of someone else’s punishment with you, but your report is read and it counts.

They can no longer find you, open your biodata, or reach you in any way — and any photo access they had ends immediately. They are not told that you blocked them.

Report it and block them. You do not have to reply, explain yourself, or be polite about it. Nothing about using this site obliges you to tolerate that.

Keep your family involved from the start. Do not send money. Do not share your address or ID with anyone you met here. Meet only with a mahram present. And if something feels wrong, trust that feeling — you never need a reason to stop talking to someone.

You will see it on the site, and we can email you as well — about proposals, photo requests and anything your guardian needs to know. You choose which emails you want in your settings.

Yes. Set your quiet hours in settings and we will hold non-urgent notices until morning.

Yes, the whole site works in Bangla and English. Visitors in Bangladesh get Bangla by default. You can switch at any time from the top of the page, and your choice is remembered.

Yes. Hide your biodata and you disappear from search while keeping everything you wrote. Bring it back whenever you are ready — nothing is lost in between.

You can ask for deletion from your account settings. There is a 30-day grace period, so if you change your mind you can still come back. After that your personal details are removed for good.

Yes. Ask for an export from your account settings and you will get everything we hold about you, as a file you can download.

Yes, and please do — choose “Alhamdulillah, I got married”. Your biodata leaves search, any photo access ends, and pending proposals are closed. Sharing your story afterwards is entirely optional.

Yes. The Knowledge Centre has articles on the rights of a husband and wife, how a wali’s role works, mahr, and what to ask during a marriage discussion. It is free and open to everyone, with no account needed.

It helps a family think through a mahr amount they can actually pay, in today’s money. It is a planning aid, not a ruling — the amount is between the two families, and your local scholar is the right person to ask about the fiqh.

A simple list of the things families forget in the rush — documents, the walima, who speaks to whom, what to agree before the day. Tick them off as you go.

Not at the moment, and it is a deliberate decision rather than something we forgot. A PDF leaves the site and can be forwarded to anyone — which would quietly undo the privacy rules the rest of the platform keeps. If we build it, it will only include what you have chosen to make shareable.

Open a support ticket from your account and describe the problem. Please include what you were doing and what you saw — it saves a round of questions and gets you an answer sooner.

Use “forgot password” on the sign-in page and we will email you a link to set a new one. This is why confirming your email early is worth the minute it takes.

Give it a minute, then check your spam folder for email. For SMS, make sure the number is right and has signal. If it still does not come, ask support rather than making a second account.

The website works well on a phone browser, and a mobile app is on the way. Nothing you do on the site will be lost when it arrives.